(210) 901-9440homeoverhotels@gmail.com

Rules and policies

Good to know before you book

Final policy details are being confirmed and will be published here before online booking opens.

Booking and payment

  • Bookings are confirmed once payment is received.
  • Prices include nightly rates, a cleaning fee and Texas hotel occupancy taxes, shown separately before you pay.
  • Deposit and payment schedule: to be confirmed.

Cancellations and refunds

  • Cancel 5 or more days before check-in for a full refund.
  • Cancel less than 5 days before check-in for a 50% refund.
  • Refunds go back to the original payment method.

Check-in and check-out

  • Check-in is any time after 3:00 PM.
  • Check-out is by 11:00 AM.
  • Self check-in details are sent before arrival.

House rules

  • No parties or events without written approval.
  • Respect quiet hours and our neighbours.
  • Pets, smoking and the maximum number of guests: listed on each home once confirmed.

Questions about a policy? Contact us.